Feedback and Complaints Form

L4Life encourages open communication and continually seeks to develop and improve as a service provider.  We take client feedback and complaints seriously and handle complaints in line with our Client Complaints Policy and the NDIS Quality and Safeguard Commission requirements. Clients are welcome to provide feedback or make a complaint directly to our staff in person, on the phone, via email or via the form below.

Yes, I am making this complaint/feedback anonymously

I am making a complaint
I would like to provide feedback

If someone is assisting you to complete this form, please fill in the below represenative details. 

In person
By phone
By email
By mail

You can also give feedback to the NDIS Commission.

They take feedback or complaints about services that you are not happy with. You can call them on: 1800 035 544. Or you can call the National Relay Service and ask for 1800 035 544. You can also do this online at   

You can also call the NDIA on 1800 800 110.

You can have an Advocate or Representative with you when you make a complaint. They can give you support. To access information about Advocates you can visit this website: